PRIVACY POLICY

 

Here at Performance & Engineering Ltd. we are committed to protecting the privacy, security and data of our customers and visitors.  This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.performance-engineeringltd.co.uk (the “Site”)

Personal information we collect:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone.  As you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.  We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.  For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.  

Additionally, when you make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information.  We refer to this information as “Order Information”.

How do we use your personal information? 

We use the Order Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Further, we use this Order Information to: 

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.  

We use the Device Information that we collect to help us screen for potential risk and fraud, and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing your personal information: 

We do not sell any of your information to any third party.

We do share your data with the following which are essential for us to be able to meet our legal obligation(s) and service to you, these include:

  • Payment Service Providers (including fraud prevention)

  • Delivery Companies

  • Website Hosting Provider 

Finally, we may also share your data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioural Advertising: 

As described above, we may use your data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. 

You can opt out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 

If you have subscribed to receive our email marketing newsletter, you have the right to stop receiving these at any time.  To do this, click on the "unsubscribe" link in any email you have received from us, or by contacting us directly to opt out.  

Your Rights:

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.  If you would like to exercise this right, please contact us through the contact information below.  

Data Retention: 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Privacy Policy Updates:

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.  

Contact Us: 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us, putting "Privacy Compliance" within subject box.